Terms of Service

Last updated: 3 November 2026

1. Introduction

Welcome to Carfeild!

These Terms of Service govern your use of our website and the purchase of products from Carfeild.

By accessing our website or placing an order, you agree to these terms and conditions.

Carfeild reserves the right to update these terms when necessary. Any updates will be published on this page.

2. Eligibility

By using our website, you confirm that you are legally permitted to enter into a purchase agreement.

If you are under the age of 18, you should have permission from a parent or legal guardian before making a purchase.

3. Products and Descriptions

We aim to ensure that all product descriptions, images, specifications and prices are accurate.

However:

• Product images may differ slightly from the actual product.

• Colours may vary depending on screen settings.

• Product specifications may occasionally change.

• Compatibility should always be checked before purchasing.

For vehicle-related products, customers are responsible for checking compatibility with their vehicle before ordering.

Carfeild does not guarantee universal compatibility unless explicitly stated.

4. Pricing and Payments

All prices displayed on our website are in South African Rand (ZAR).

Prices may change without prior notice.

Orders must be paid for using the payment methods available at checkout.

An order is not considered confirmed until payment has been successfully received or authorised.

Carfeild reserves the right to cancel orders where payment has failed, fraud is suspected or an obvious pricing error has occurred.

Any applicable delivery charges will be displayed during checkout.

5. Orders and Order Acceptance

After placing an order, you will receive an order confirmation.

Carfeild reserves the right to decline or cancel an order in circumstances such as:

• Products being unavailable.

• Payment not being completed.

• Incorrect pricing or product information.

• Suspected fraudulent activity.

• Delivery restrictions.

If an order is cancelled after payment has been received, an appropriate refund will be issued.

6. Shipping and Delivery

Carfeild aims to process and dispatch orders within the estimated processing times displayed on our website.

Delivery times are estimates and may be affected by:

• Courier delays.

• Public holidays.

• Weather conditions.

• Supplier delays.

• Circumstances outside our reasonable control.

Customers must provide accurate delivery information when placing an order.

Carfeild is not responsible for delivery problems caused by incorrect addresses supplied by customers, although we will make reasonable efforts to assist.

Nothing in this section removes your statutory consumer rights.

7. Returns and Refunds

All returns, cancellations and refunds are governed by our separate Returns & Refund Policy.

Customers should review that policy before purchasing.

Nothing in our policies limits rights provided under applicable South African consumer protection laws.

8. Product Use and Installation

Customers are responsible for ensuring that products are installed and used correctly.

For automotive electronics and accessories:

• Follow the supplied installation instructions.

• Check vehicle compatibility before installation.

• Use a qualified installer where appropriate.

• Avoid unauthorised modifications.

Carfeild is not responsible for damage caused by incorrect installation, misuse or unauthorised alterations, to the extent permitted by law.

This does not exclude liability for defective products or other matters for which Carfeild is legally responsible.

9. Warranties and Product Defects

Products are covered by applicable consumer protection rights.

Under South African consumer law, qualifying goods generally carry an implied warranty of quality for six months from delivery.

Where legally applicable, customers may be entitled to repair, replacement or refund for defective goods.

Any additional manufacturer warranty will be subject to its stated terms and conditions.

10. Website Use

You agree not to:

• Use our website for unlawful activities.

• Attempt to gain unauthorised access to our systems.

• Interfere with website security or functionality.

• Submit false or misleading information.

• Use our website to distribute malicious software.

Carfeild reserves the right to restrict access where misuse or unlawful activity is identified.

11. Intellectual Property

All website content, including logos, branding, text, graphics, images and designs, belongs to Carfeild or its respective rights holders.

You may not copy, reproduce, distribute or commercially use our content without prior written permission.

12. Third-Party Services

Our website may use third-party services, including Shopify, payment providers and courier companies.

These services may operate under their own terms and privacy policies.

Carfeild is not responsible for independent third-party services beyond its legal responsibilities.

13. Limitation of Liability

To the extent permitted by South African law, Carfeild is not responsible for indirect losses arising from the use or inability to use our website or products.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights and protections.

14. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable South African privacy legislation, including POPIA.

Please review our Privacy Policy to understand how your information is collected, used and protected.

15. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa.

Any disputes will be handled in accordance with applicable South African law.

16. Changes to These Terms

Carfeild may update these Terms of Service from time to time.

Updated terms will be published on this page with a revised last-updated date.

Continued use of our website after changes are published is subject to applicable law and the updated terms.

17. Contact Information

For questions regarding these Terms of Service, please contact:

Business: Carfeild

Email: tylergagiano@icloud.com

Country: South Africa

Thank you for choosing Carfeild!