Shipping Policy

Last updated: 3 November 2026

1. Introduction

At Carfeild, we aim to make your shopping experience simple and convenient. This policy explains how orders are processed, shipped and delivered within South Africa.

2. Shipping Locations

Carfeild currently aims to offer delivery within South Africa. Delivery availability depends on the courier service and the address provided at checkout.

3. Order Processing

Orders are processed after successful payment confirmation.

Processing times may vary depending on product availability and order volumes.

Additional processing time may be required during weekends, public holidays and busy shopping periods.

4. Shipping Fees

Applicable shipping fees will be displayed at checkout before payment is completed.

Shipping costs may vary depending on the delivery address, order size and selected delivery service.

5. Estimated Delivery Times

Delivery times may vary depending on the customer's location and courier availability.

Delays may occur due to:

• Courier delays.

• Public holidays.

• Weather conditions.

• High order volumes.

• Supplier or stock delays.

• Circumstances outside our reasonable control.

Carfeild will make reasonable efforts to assist customers with delayed deliveries.

6. Tracking Information

Where tracking is available, customers will receive tracking information once their order has been dispatched.

Tracking updates are provided by the relevant courier and may take some time to appear.

7. Incorrect Delivery Information

Customers are responsible for providing accurate delivery information during checkout.

If you notice an error in your delivery details, please contact us as soon as possible before your order is dispatched.

8. Lost or Damaged Deliveries

If your order arrives damaged or does not arrive, please contact Carfeild.

We will investigate the matter with the relevant courier and assist with an appropriate resolution.

Your rights under South African consumer protection law remain unaffected.

9. Delivery Attempts

Couriers may make delivery attempts according to their own delivery procedures.

If delivery cannot be completed because the customer is unavailable or the delivery information is incorrect, additional arrangements may be necessary.

10. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible.

Cancellation may not be possible once an order has been dispatched. Your statutory cancellation rights remain unaffected.

11. Contact Information

Business: Carfeild

Email: tylergagiano@icloud.com

Country: South Africa

Please include your order number when contacting us about an existing order.

Thank you for shopping with Carfeild!